Privacy Policy

Last updated: 1 April 2026

1. Data Controller

The controller of your personal data is:

2. What Data We Process

In providing our services and operating our website, we process the following personal data:

Contact Form

• Full name
• Email address
• Phone number (if provided)
• Message / inquiry content
• IP address (for form security)

Website Visit

• Cookies and technical identifiers (with your consent)
• Anonymized traffic data (analytics cookies)

3. Purposes of Processing

We process your personal data for the following purposes:

Purpose	Legal Basis	Retention Period
Handling contact form inquiries	Legitimate interest (Art. 6(1)(f) GDPR)	6 months after resolution
Booking an appointment	Performance of a contract (Art. 6(1)(b) GDPR)	Duration of the contractual relationship
Website traffic analytics	Consent (Art. 6(1)(a) GDPR)	26 months
Marketing cookies	Consent (Art. 6(1)(a) GDPR)	90 days
Website and form security	Legitimate interest (Art. 6(1)(f) GDPR)	30 days

4. Data Recipients

Your personal data may be shared with the following recipients:

• Web hosting provider – for technical operation of the website
• Google LLC – via Google Analytics and Google Maps (analytics only with your consent)

Data is not transferred to third countries outside the EU/EEA without appropriate safeguards under Chapter V of the GDPR.

5. Your Rights

Under the GDPR, you have the following rights:

• Right of access – you can request information about what data we process
• Right to rectification – you can request correction of inaccurate data
• Right to erasure – you can request deletion of your data (right to be forgotten)
• Right to restriction – you can request restriction of processing of your data
• Right to data portability – you can request transfer of data to another controller
• Right to object – you can object to processing based on legitimate interest
• Right to withdraw consent – you can withdraw your cookie consent at any time via cookie settings

6. How to Exercise Your Rights

To exercise your rights, contact us at:

• Email: recepce@diobe.cz
• By post: Diobe dental clinic s.r.o., Palác Magnum, Orlí 36, 4th floor, 602 00 Brno

We will respond to your request within 30 days at the latest.

7. Right to Lodge a Complaint

If you believe your personal data is being processed in violation of the law, you have the right to lodge a complaint with the supervisory authority:

8. Data Security

We use the following measures to protect your personal data:

• Encrypted connection (HTTPS/TLS) for all communication
• CSRF protection and honeypot in the contact form
• Rate limiting to prevent form abuse
• Regular software updates and security patches
• Data minimization – we only process strictly necessary data

9. Cookies

Detailed information about cookies, their categories, and management can be found on the page Cookie Policy.

10. Changes to This Policy

This policy may be updated from time to time. We will inform you of significant changes through a notice on our website. The date of the last update is stated at the top of this document.